AI reception for professional offices

Never miss a
new client call
again.

TelAI answers your business line every hour of every day — in English and Spanish — takes a structured intake, and emails you a clean brief before your competitor's office even opens.

That number is a real TelAI agent for a sample law office. Go ahead — try it in Spanish.

Line open
TelAI · live transcript

Intake brief — emailed to you

Caller
Daniel Reyes
Phone
(213) 555-0119
Matter
Auto accident — other driver uninsured
Urgency
This week
Callback
Español

Watch a real call

Two minutes. Unedited. Halfway through, she switches to Spanish.

A caller asks about a car accident, continues in Spanish, and the structured intake brief is emailed before the call even ends.

Want to test it yourself? Call the same line — (213) 752-9794

Recording disclosure built in

California two-party consent handled on every greeting.

Hard guardrails

It never gives legal or medical advice. It takes the message.

You own the line

Keep your number, forward after hours, or get a new local one.

How it works

A receptionist that clocks in when yours clocks out

01

We build your agent

One kickoff call. We configure your greeting, office facts, intake questions, and the legal-safe boundaries — then you test it before it ever answers a real client.

02

It answers, day and night

Every call greeted in two rings. It answers routine questions, switches to Spanish mid-sentence when the caller does, and walks them through a proper intake.

03

You get the brief

Name, number, matter, urgency, callback language — read back to the caller, confirmed, and in your inbox with the full transcript before the call even ends.

What it does

Every caller handled like your best front desk on their best day

Bilingual, mid-sentence

English and Spanish in the same call — the way Los Angeles actually talks.

Structured intake

Not voicemail. Name, number, matter, urgency — confirmed back to the caller.

Full transcripts

Every call transcribed and emailed. Searchable history, nothing lost.

Urgency triage

Emergencies flagged; true 911 situations redirected immediately.

Compliance first

Recording disclosure on every call. No legal advice, ever, in any language.

Simple minutes

A monthly included allowance, enforced in software. No surprise bills.

Pricing

Less than one missed client a year

A human answering service runs $300–700 a month and still puts callers on hold. TelAI is set up for you, managed for you, and never sleeps.

Reception

$149/mo

+ $499 one-time setup

  • 300 minutes included monthly
  • Bilingual English / Spanish
  • Structured intake → email brief
  • Full call transcripts
  • Your number or a new local one
Book a setup call
Most offices

Reception+

$249/mo

+ $499 one-time setup

  • 600 minutes included monthly
  • Everything in Reception
  • Custom FAQ knowledge — hours, services, directions, fees
  • Urgency alerts to your cell for emergencies
  • Priority changes to your agent's script
Book a setup call

Custom

Quoted

for practices with particular needs

  • Calendar booking on the call
  • CRM / case-management hand-off
  • Multiple numbers and locations
  • Additional languages
Talk to us

Questions lawyers actually ask

Asked, answered

+Will it give my clients legal or medical advice?

No — and it can't be talked into it, in any language. The agent answers office facts (hours, practice areas, address) and takes a structured message. Anything that approaches advice gets a polite "the attorney will discuss that on your callback."

+Is recording calls even legal in California?

California requires two-party consent, so every TelAI greeting discloses that the call may be recorded and transcribed — before a word of substance is exchanged. It's built in, not an option you can forget to turn on.

+What happens when a caller speaks Spanish?

The agent switches mid-sentence and finishes the entire intake in Spanish. Your emailed brief arrives in English, with the caller's preferred callback language flagged. Try it on the demo line.

+Do I have to change my phone number?

No. Most offices simply forward their existing line after hours or on overflow. We can also provision a dedicated local number — useful if you want TelAI answering everything.

+What if I use up my included minutes?

Callers past the monthly allowance hear a courteous message and we get an alert — nothing is silently billed. If it keeps happening, that's a good problem, and we'll right-size your plan together.

+How long does setup take?

About a week from the kickoff call: we configure, you test-call it as hard as you like, and it goes live only when you say so.

The proof is one phone call away

Hear it answer. Right now.

Call our demo law office. Ask it hard questions. Switch to Spanish halfway through. Then imagine it on your line.

(213) 752-9794

Ready for your own? Book a setup call — live in about a week.